Shipping & Delivery Policy

Last updated: 19 Oct 2025

Coverage

We currently ship STEM kits across India via trusted courier partners.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

Delivery Time

Estimated delivery 3–7 business days within India (remote locations may take longer). Delays due to weather, strikes, or courier issues are outside our control.

Tracking

A tracking link will be shared via email/SMS when the order is dispatched.

Delivery Attempts

Couriers usually make up to 2 attempts. If undelivered and returned, we can reship after confirming the address; additional shipping charges may apply.

Damaged/Incorrect Items

Report within 7 days of delivery with photos/video. We will arrange a replacement or refund after verification.

Shipping Fees

Shown at checkout; promotions or free shipping may apply occasionally.

Contact

robovision.in@gmail.com

Contact & Entity

Goofiee (by Robovision Pvt Ltd)

Support Email: robovision.in@gmail.com

Phone: +91 9655613211

Registered Address:
Robovision Pvt Ltd
78A, Karur Main Road, Ramapattinam, Kolathipalayam, Dharapuram, Erode, Tamil Nadu, India

Operational Address (Incubator):
B.S. Abdur Rahman Institute of Science and Technology, GST Road, Vandalur, Tamil Nadu, India